Privacy Policy

1. Introduction

Welcome to Design Zone ("we," "our," or "us"), operated by Doleswar Rana, located at Junagarh, Odisha, India - 766014. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant QR ordering system.

2. Information We Collect

2.1 Restaurant Information

When you register as a restaurant owner and choose one of our plans (Free Trial ₹0, Starter ₹999, Basic ₹1,999, or Premium ₹2,999), we collect:

• Restaurant name, address, and contact information
• Owner name and email address
• WhatsApp number for order notifications
• Restaurant logo and menu items
• Payment information (processed securely through Razorpay)
• Subscription plan details and payment history

Starter (₹999) gives you 10-table support and 4,000 order capacity — best suited for small restaurants wanting all features.

2.2 Customer Information

When customers place orders through our system, we may collect:

• Table number (for order routing)
• Order details and preferences
• Payment information (processed securely through payment gateways)

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our QR ordering service
• To process orders and send notifications via WhatsApp
• To manage your subscription plans (Free Trial, Basic, Premium) and billing
• To process payments securely through Razorpay
• To enforce subscription limits (order limits, duration) as per your plan
• To improve our services and user experience
• To send you updates, newsletters, and promotional materials (with your consent)
• To respond to your inquiries and provide customer support
• To comply with legal obligations and prevent fraud

4. Data Storage and Security

We use Firebase (Google Cloud Platform) for secure data storage. Your data is protected by:

• Industry-standard encryption in transit and at rest
• Secure authentication mechanisms
• Regular security audits and updates
• Access controls and authentication requirements

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We share data with trusted service providers (like Razorpay for payments) who assist in operating our platform
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity

6. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt-out of marketing communications
• Withdraw consent at any time

To exercise these rights, please contact us at info@designzoneqr.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: